Resident Services Manager

Job description

POSITION: Resident Services Manager (Full-time, Non-Exempt) DIRECT REPORT: Community Manager SUMMARY As a Resident Services Manager, you are primarily responsible for providing excellent customer service, with a focus on customer satisfaction, retention, and an overall positive experience. RESPONSIBILITIES (Including but not limited to) Demonstrate a positive, professional, and client-oriented attitude with team members, residents, clients and the public. Answer incoming phone calls professiona…